Club Policies

We have information on Refunds and NSF Cheques, Outside Practices and Cancellations, and Image Use. For Volunteer Expectations, see our Volunteering section.

Program Refunds

RDCLSSC has a no-refund policy once the season has started. If families wish to leave the Club within the first two weeks, Club Fees will be refunded less a $25 Administration Fee. AASSA/SSC Fees are not refunded. Refunds are processed through the online registration system and returned via the original method of payment.

Club Fees for the season (½ Season: Oct-Dec or Jan-Mar or Full Season Oct-Mar) include Coaching, Ice Time, and Skate Rentals. RDCLSSC does not issue refunds or partial refunds for lost ice-time (e.g. due to weather during outside long track) or for short-term illnesses.

• In special circumstances (e.g. a change in life event) a refund may be available.
• All refunds are subject to a minimum $25 administration fee.
• Only Club Fees (Ice, Coaching, Skate Rental) can be refunded.
• AASSA/SSC Fees cannot be refunded.
• The refund amount is calculated based on a pro-rated portion of the remaining season.

For 2020-2021: Should the season be cancelled at any point due to Public Health Guidelines, families will be refunded based on a pro-rated portion of the remaining season. AASSA/SSC Fees may not be refunded.

Refunds for Medical Reasons: Request for refunds for medical reasons must be submitted in writing to the RDCLSSC Executive and must be accompanied by a Doctor's note, in order to be considered. The skater must have missed a minimum of 5 consecutive registered days due to illness or be injured and unable to skate for the remainder of the season (e.g. concussion). Refunds will not be considered for skaters who miss only some of their registered sessions due to short-term illnesses. If the refund is approved, an administration fee of $25.00 will be applied. The refund will be calculated pro-rated from the date of the Doctor's note for the remainder of the season. AASSA and SSC fees will not be refunded.

Non-Sufficient Funds (NSF) Cheques

A cheque returned due to insufficient funds or other issues that stop payment from going through will incur an NSF charge of $30.00. The amount of the NSF charge along with the fee will be due and payable upon demand. Cash, etransfer, a cashier’s cheque, or money order will be required to fulfill the payment after a NSF cheque has been submitted. Skaters may be prohibited from participating until full payment has been received.

Speed Skate Rental

Program Registration for Skaters includes the rental of 1 pair of Short Track Speed Skates for the season (October-March). The cost of renting speed skates from the Club ($150.00) is included in registration fees. Due to limited quantities of Club skates in each size, skaters are limited to 1 pair of short track skates per skater for the season.

Skaters are able to exchange their speed skates throughout the season (e.g. if their skate size changes mid-season). There is no cost for exchanging Club skates.

The Club does not have Long Track Skates for rental.

Higher level skaters may need to purchase long track blades (compatible with short track boots), long track blades and boots, or additional equipment as recommended by the Head Coach. Please talk to the Head Coach before purchasing to ensure that you equipment is appropriate for the development and ability of your skater.

Racing Skins

Competitive Skaters are also loaned a free Club Racing Skin Suit for use at Meets. Racing Skins must be returned cleaned (washed, inside out, cold water, and hung to dry). Racing Skins cannot be used for practice. If a skater wishes to practice in a skin, the Club has a bin of old suits for practice or skaters can purchase practice skins (used or new).

Damage Deposits

All families must supply a damage deposit cheque for Speed Skates and for Racing Skins. These are held by the Club Treasurer until the end of the season and destroyed when Club Equipment is returned in good working condition. Normal wear-and-tear is acceptable but significant damage may result in a Damage Deposit Cheque being cashed by the Club.

• $125.00 Damage Deposit Cheque per skater for Speed Skates
• $125.00 Damage Deposit Cheque per skater for Club Racing Skin (if competitive skater)
• New cheques will be collected from all new and returning families at the start of each season in September during Equipment Pick-up
• Equipment will not be released until Damage Deposit Cheques are on file with the Club
• Cheques must be dated for 31 August of the following year (this covers skate use at Summer Speed Camp in July)
• If you do not have personal cheques, we can discuss alternate damage deposit payment methods

We skate outside from approximately December 15th until the end of February. This is weather dependent and exact dates for moving to the Outdoor Long Track Oval at Setters Place will be communicated internally to Club Members.

Outside Practice Times: Group 1 Practice is shortened by 15 minutes (5:45pm-6:30pm) while practices are outside. Group 2 Practice starts at 6:45pm.

Group 1: Practices will normally be cancelled when the weather is -20 with or without windchill.

Group 2: Practices are normally cancelled when the weather is -25 with or without windchill or if the facility is closed due to weather.

At any point, parents should use their discretion to decide if the weather is appropriate for their children.

Same-Day Practice Cancellations will be communicated as soon as possible (by 3:00pm) to Club Members via an urgent messaging system such as WhatsApp. 

We will send out via email regular (normally weekly) emails to keep everyone up to date on the latest activities, upcoming skating competitions and other important information. Our primary method of communication is by email. Please ensure that we have your working email address(es) on file with the Club. Emails will normally come from the Club Registrar but may come from the Coach, Publicity VP, or COVID Lead (for 2020-2021).

Photographs of Skaters

We may photograph skaters at meets and practices and photos may be used for publicity and promotion purposes, posted online through our Social Media platforms, and used in our Year-End Slideshow. All Club Members complete a Consent of Image as part of registration. The Club cannot be responsible for photos taken by audience members at public events (Meets) and posted to social media.

We encourage all parents/guardians and skaters to take photos and send them to: [email protected]

Website & Social Media

The Club uses several social media platforms to engage with the public, raise awareness about speed skating and the Club, and promote and praise our skaters. We encourage you to follow us on the following platforms and share them widely with your family and friends:

Website: http://www.reddeerspeedskating.com/

Instagram: http://instagram.com/rdspeedskating/

Twitter: https://twitter.com/RDSpeedSkating

Facebook: https://www.facebook.com/reddeerspeedskating

Email: [email protected]